🔗 Share this article

Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.

The second-hand shopping app has altered its sizing categories for women's and children's garments but did not contact all shoppers about the modification.

Social Media Reaction

Countless users and merchants are expressing on platforms claiming that product pages now present a different size category than originally posted because of the remapping.

The company said the updated approach better aligns with comparable marketplaces.

It has advised users to examine their items and update the measurements by hand if necessary, which has left users frustrated.

Size Classification Modifications

Before the change, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features a letter and a range such as S/UK 8-10.

With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.

Member Experiences

A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".

"Few clothing companies classify XL as 20-22," as the platform currently indicates.

Another user, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.

"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.

Necessary Adjustments

A different user, located in England, said she had been left angered due to the update requiring manual adjustment the measurements for "each individual item".

"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she explained.

Platform Context

The service features exceeding 100 million shoppers, including 18 million in the UK.

It has emerged as a preferred choice to second-hand platforms like eBay and Depop.

This represents another occasion when a surprising modification on the platform has faced criticism: earlier, Vinted reversed a change concerning shipment methods after backlash from users.